Privacy Policy
Effective Date: January 2025
MichRN Coach Collective (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book services, or communicate with us.
1. Information We Collect
We collect information in the following ways:
A. Information You Provide to Us
- Booking or Purchasing a Service: When you book a session or purchase a package through our website (via Square), you provide your name, email address, phone number, payment details, and other relevant information needed to complete the transaction.
- Email Communication: When you join our email list, complete a contact form, or reach out to us directly, we collect your name, email, and the contents of your message.
- Client Intake Forms (if applicable): If you engage in coaching or consultation services, we may collect personal health-related information you choose to share with us. [Optional: Health data is only collected with your consent and is kept private and secure in accordance with HIPAA best practices.]
B. Information Collected Automatically
When you visit our website, we use tools like Google Analytics to automatically collect:
- IP address
- Browser type and device
- Pages visited and time spent
- Referral source (e.g., Google search or social media)
This helps us understand how visitors use our website and improve our content and services.
2. How We Use Your Information
We may use your information to:
- Provide and manage your bookings and coaching services
- Respond to your inquiries
- Send email updates and newsletters (you can unsubscribe at any time)
- Process payments through Square
- Analyze website traffic and improve user experience
- Maintain records for legal and business purposes
We do not sell your personal information to third parties.
3. Third-Party Services
We work with the following trusted third-party providers:
- WordPress: Hosts our website and may collect technical or usage information.
- Google Analytics: Tracks website activity to help us improve our content.
- Square: Processes payments and bookings securely.
- Email Marketing Platform (e.g., Mailchimp, ConvertKit): Used to send newsletters and updates if you opt in.
These providers have their own privacy policies, and we encourage you to review them.
4. Cookies and Tracking Technologies
We use cookies to:
- Enable core website functionality
- Understand user behavior via Google Analytics
You can manage or disable cookies through your browser settings.
5. Data Security
We take reasonable precautions to protect your data. This includes secure payment processing via Square and encrypted communication channels (HTTPS). Sensitive client information is only accessed by authorized personnel.
We aim to follow HIPAA-aligned practices and may enter into Business Associate Agreements (BAAs) with relevant vendors who access personal health information.
6. Your Rights and Choices
You have the right to:
- Access the information we have about you
- Request correction or deletion of your data
- Opt out of email communications at any time
To exercise any of these rights, please contact us at:
📧 Michelle.Rice@Michrncoach.com
7. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the new effective date.
9. Contact Us
If you have questions about this Privacy Policy or our practices, contact us at:
MichRN Coach Collective
📧 Michelle.Rice@michrncoach.com
🌐 http://www.michrncoach.com